Frequently asked questions

FAQ topics

  • Accessible travel

    Can I inform the airport of my special assistance requirements? 

    No, that is not possible for safety reasons. Please inform your airline, travel agent or tour organizer of your assistance needs.

    Can my companion dog travel with me? 

    Companion dogs are very welcome at the airport. If you wish to be accompanied on your trip by your dog, please check with your airline in advance on the regulations for travelling with dogs.

    I have a pacemaker. What do I need to know?

    Persons with pacemakers, cochlear implants or prosthetics can request alternative screening without probes. Please approach the screening personnel. Screening will be facilitated with a certificate.

    I travel with public transport. How do I get to the airport?

    By S-Bahn:
    The station for the S1 and S8 lines is below the Munich Airport Center (MAC, Level 02). Escalators and fully accessible elevators will take you from the station platform to the ground floor of the MAC (Level 03). From there you can reach Terminal 1 or cross the MAC Forum to reach Terminal 2.

    By bus:
    All of our bus lines stop:
    - right in front of the Munich Aiport Center (ground floor)
    - outside areas A and D of Terminal 1 (ground floor)
    -at the north access to Terminal 2 (Level 04)

    From there you have barrier-free access to the terminals.

    What does the Mobility Service include? 

    The services are provided by trained staff. The Mobility Service supports you according to your personal needs and preferences. This may include assistance from the check-in counter to your seat in the aircraft. The same applies for arriving passengers.

    What should I bear in mind if I'm travelling with a battery-operated wheelchair?

    If you are travelling with a wheelchair with a battery, please find out what type of battery it uses and inform the airline when booking your flight. The wheelchair must be checked in at the bulky luggage counter with the battery secured and disconnected and the poles isolated.

    When do I need to arrive at the airport if I wish to use the Mobility Service? 

    Please be sure to get to the check-in desk in time to ensure that there is enough time for the assistance you need. We recommend contacting the service no later than two hours before your flight, or three hours in case of intercontinental flights.

    Where can I borrow a wheelchair? 

    For passengers travelling without their own wheelchair, wheelchairs are available free of charge at the information desks. Please contact the staff or the information services.

    Where can I find accessible parking spaces?

    All of Munich Airport's parking facilities have barrier-free spaces available. They are either on the same level as the access to the terminals or immediately adjacent to the lifts.

    Any holder of a disabled identity card with code "aG", "BI" or "H" will receive a 50 percent discount on the current parking rates in the following Parking areas:

    • Terminal parking
    • Economy parking
    • Drop off and pick up areas in front of Terminal 1 and Terminal 2

    If you park for less than 5 hours, you park for free. If you park for more than 5 hours, you receive a discount of 50 percent on the current rate. The discount cannot be applied to online bookings, additional services (e.g. e-shop, valet services) or special parking areas (e.g. XXL parking).

    If you wish, you can ask a staff member to collect your parking charges from you by pressing the call button on any payment machine.

    Where do I go when I first arrive at the airport?

    Please proceed directly to your airline's check-in desk or go to one of our information desks or an InfoGate counter.

    Where do I register my special assistance requirements

    Please inform your airline, travel agent or tour organizer of your assistance needs at least 48 hours before departure. When booking your trip, inform the travel agent of the nature of your disability and what kind of assistance you will require. Your travel agent will inform the airline with which you are travelling.

    If you book online, you can register on the airline's website. This will enable the airline to make all of the necessary arrangements for you to receive the desired services at Munich Airport, both on your departure and return, and at your destination airport.

  • Airport tour

    Can I book a tour for a group? 

    Please send your group request to besucherservice@munich-airport.de

    Can I take my camera with me on the tour?

    You are very welcome to make films or take photos for personal use during the tour.

    How do I get to the Visitors Park? 

    By public transportation:

    You can take the S1 or S8 S-Bahn line. Get off at the "Besucherpark" station. From there, the Visitors Park is about 800 meters on foot (10–15 minutes). The path is fully accessible to disabled visitors. Simply follow the "Besucherpark" signs. Please note that there is no shuttle service from the S-Bahn station to the Visitors Park.

    By car: 

    You can get to the Visitors Park via the A92 motorway, exit at Munich Airport, following the signs to the Visitors Park. The Visitors Park is located on Nordallee. Parking space P52 is available for parking.

    Where is the meeting point?

    Please go to the Airport Shop in the Visitors Park no later than 30 minutes before your tour departs.

    Why do participants in airport tours undergo passport checks? 

    Because your safety is our number one priority, all visitors are subject to the same security screening as passengers. Consequently, visitors are not permitted to have sharp or pointed objects and weapons or explosives in their possession during tours. If items of this kind are discovered during security screening, considerable delays may result, and the tour may have to be stopped. Confiscated items cannot be returned.

    Important: If you have an artificial pacemaker, shunt or valve, please notify the security personnel. No photos are permitted at any time during security screening! Naturally you may take photographs for your own use during the tour itself. You may take drinks with you during the bus tour.

  • At the airport

    Is there a place at the airport where I can deposit products for safekeeping that cannot be taken on board?

    Products that do not meet the criteria cannot be taken on board. Airports do not have any official storage facilities particularly for liquids. However, Munich Airport offers a baggage storage service for a fee.

    What is hall F and where can I find it? 

    Hall F is a separate building located between Terminal 1 and Terminal 2. You can reach the building only on foot via the public area. Transfer passengers with connecting flights in Hall F should first orient themselves to the signs Exit/Hall F of the arrival terminal and then follow the signs to Hall F.

    If you arrive by car, please park in one of our parking garages and follow the signs to Hall F.

    More information:
    Parking at Munich airport

    What services do the porters provide?

    If you need someone to carry your luggage to the check-in desk or from the arrivals area to your car, the porters will be glad to help.

    They'll also be happy to wrap your cases or backpack in plastic to prevent damage during your journey.

    More information:
    Porter service at Munich Airport

    Where can I deposit my luggage?

    The airport's luggage deposit facility is located in the Munich Airport Center.

    Left luggage at Munich Airport

  • Bus/train access

    How much is an S-Bahn rail ticket to Munich?

    For information on fares, check the website of MVV:

    www.mvv-muenchen.de

    How often does the S-Bahn depart and how long does it take to reach the city center?

    The S1 and S8 S-Bahn trains depart from the airport for the city center every 20 minutes. The journey to the main station at the center of Munich takes approx. 45 minutes.

    Is there a bus I can take to the city center?

    Yes, the Lufthansa Airport Bus also leaves every 20 minutes for the Munich main railway station (Hauptbahnhof) via Munich-Schwabing (Nordfriedhof). The trip takes approx. 35 minutes.

    The Lufthansa Airport Bus stops at Terminal 1 (Arrivals A), the bus terminal at the Munich Airport Center (Z) and at Terminal 2 on the arrivals level (Level 03).

    Tickets can be bought from the driver.

    www.airportbus-muenchen.de


    Is there a direct link to Munich by public transportation?

    There are direct links from the airport to the city center by S-Bahn rail service and bus.

    Getting there by public transport

    Where can I buy tickets for a German Railway (Deutsche Bahn) train?

    The Deutsche Bahn service desk is located in the Munich Airport Center in Terminal 1. It is open on Mon. – Fri. from 7:30 a.m. until 9 p.m. and on Sat. +Sun. from 8:30 a.m. until 6:30 p.m.

    There are also machines near both of these locations where you can buy tickets for Deutsche Bahn trains and the Munich public transportation system (MVV).

    Where do I go at the airport to board the S-Bahn trains?

    The access to the S-Bahn is in Terminal 1 in the Munich Airport Center. Just follow the signs for the Munich Airport Center or the green "S" logo for the S-Bahn.

  • Career at Munich Airport

    Can I apply for more than one position?

    You can apply for several positions at any time. Please apply separately via the "Apply Now" button in the respective job advertisement.

    Can I get job postings sent to me automatically?

    Would you like to be kept up to date about the latest job opportunities? You can subscribe to our RSS feed for job postings. You will be notified automatically every time a new job is posted. For further information, click here.

    Can I submit an unsolicited application?

    If none of the posted positions matches your profile, you can also send us an unsolicited application. If an advertised position matches your qualifications, we will contact you.

    How can I apply?

    If you find an interesting position in our job market, simply apply as indicated in the posting ("Apply" button, email or regular mail).

    How does the applicant portal work?

    If you find an interesting position in our job market, simply click the Apply button in the job posting.
    Tips on the first page of the online application guide and explanatory texts on every page describe the application procedure. The application can be completed in any order. Please note that fields marked with an asterisk (*) must be completed (mandatory input).

    When all of the required documents are on hand, it takes less than 10 minutes to complete an application.

    We can see your application and include it in the selection process only after you send it. As soon as you successfully submit your application, you will receive a system message and a receipt confirmation will be mailed to the email address you provide.

    What do I need to bear in mind for the interview?

    Please come prepared. Think beforehand about what information could be interesting for us and what questions you would like to clarify during the interview.

    What do I need to bear in mind for the interview?

    Please come prepared. Think beforehand about what information could be interesting for us and what questions you would like to clarify during the interview.

    What documents should my application include?

    We look forward to receiving your informative application. Tell us what we should know about you.

    A complete application consists of:

    • a cover letter
    • a CV with no gaps, including all educational and vocational qualifications
    • copies of references (employment, education)
    • diplomas, certificates, etc.

    What happens after you receive my application?

    After submitting your application you will be sent a confirmation by email. Your application will then be checked by the responsible HR department and forwarded to the appropriate department.
    If your application looks like a good fit after the first step, you'll be invited to an interview.

    What is the "Mandatory background check"?

    For many jobs at Munich Airport you will require access to the airport's secure (i.e. non-public) areas. The background check is based on the provisions of the German Aviation Security Act (LuftSiG) and the Air Security Background Check Ordinance (LuftSiZÜV). It involves includes inquiries with several offices specified in Section 7 Par. 3 LuftSiG: Law enforcement and constitutional protection authorities of the federal states and the Central Federal Registry. Where appropriate, inquiries may also be submitted to the Federal Criminal Police Office, the German Customs Investigation Bureau, the Federal Office for the Protection of the Constitution, the Federal Intelligence Service (BND), the Military Counterintelligence Service, MAD (MAD) or the Federal Commissioner for the Records of the State Security Service of the former German Democratic Republic. For non-German applicants, information may also be requested from the Central Register of Foreign Nationals and, if necessary, from the responsible aliens registration authority. Where necessary, the responsible aviation authority may also submit inquiries to us as the airport operating company and to the current employer with regard to information that may be significant for assessing personal reliability.

    More information:

    Luftamt Süd (only German)

    Who can I contact if I need help or have questions?

    We are happy to be of service to help applicants or answer questions. In case of questions on job postings, please get in touch with the personal contacts listed in the posting. They will be pleased to help you.

  • Driving to the airport

    Can I park my van in one of the multistory car parks?

    There are special car park P50, for vehicles more than 2.00 meters high. They are signposted as Economy parking areas.

    More information:
    Parking at Munich Airport

    How far is the airport from Munich?

    The airport is about 32 kilometers (20 miles) north-east of Munich.

    How long does it take to get to the Munich city center by car?

    Depending on traffic, it takes about 45 minutes to drive into Munich.

    What data do I have to enter in my GPS navigation system to get to Munich Airport?

    We recommend the following steps for finding Munich Airport with any car navigation system:

    To get to the administration building, use the following input:
    Street: Nordallee,
    City: Freising

    The following input will get you to the terminal:
    Street: Terminalstrasse Mitte
    City: 85445 Oberding

    Alternatively: Instead of selecting city and street, click "Special destinations" or "Points of Interest" (possibly designated as "Sonderziele", "Spezielle Ziele" or "Überregionale Ziele" in a German-language system) and then select "Flughäfen" (Airports) in the list.

    Your system will then offer Munich Airport among the possible selections, and will retrieve the route to the airport with no need for you to enter data.

    Under Munich Airport (Flughafen München) you can then choose from a list of specific destinations at the airport ("Point of Interest" - POI) such as parking lots, attractions and restaurants.

    What postal code should I enter for Munich Airport in my route planner to get directions straight to the terminal?

    We recommend the following steps for finding Munich Airport with any online route planner:

    The address of the terminal is:
    Flughafen München 2
    85356 Munich

    In some route planners, 'Freising' must be entered as the city because the airport's postal code is located in the district of Freising.

    Where is the best place to park my car when I go on a long trip?

    We recommend the P1, P5, P7,  P20 and P26 parking facilities for long-term parking (eight days or longer). They are located between Terminal 1 and Terminal 2.

    The P41, P44, P51 and P90 vacationer parking areas offer special rates. They are served by shuttle buses that leave for the terminals every 20 minutes.

    More information:
    Parking at Munich Airport

  • Environment protection

    Airports and bird conservation areas – a contradiction in terms?

    The airport meadows alongside the runways provide ideal conditions for meadow breeders. The biotope management measures to prevent bird strikes benefit these species, as confirmed by the stable populations over the past 10 years.

    How can I find out the noise levels caused by aircraft flying over my place of residence?

    The website "Aircraft Noise Monitoring Online" shows a map with the stationary aircraft noise measurement stations as well as the current locations of the mobile stations. The user can see the noise levels detected by each station either at the present time or at a past date and time. Using the function "Home location" ("house" function), the measured aircraft noise levels, the distance and the aircraft altitude can be displayed for any selected location and aircraft movement.

    Go to "Aircraft noise monitoring online"

    How can I, as a passenger, make my contribution to climate protection?

    Here you can learn how to balance your own flight: Sustainable air travel

    How can passengers contribute to climate protection?

    Here it is shown, how you can offset your own flight emissions: Sustainable air travel

    How do I get already completed measurement reports?

    Live reports can be viewed via the Web Reporting "Luftgütemonitoring (LuGüMo)-Online" or you can request older reports at any time via our contact form.

    Contact us

    What are the pollutants measured at the airport?

    • Sulfur dioxide (SO2), which is poisonous and causes acid rain
    • Carbon monoxide (CO) – a powerful respiratory poison
    • Nitrogen oxide (NO) – a toxic carcinogen
    • Nitrogen dioxide (NO2) – also highly toxic and carcinogenic, and a contributory factor to acid rain and the formation of ground-level ozone
    • Fine particulates (PM10 = all particles with a diameter smaller than 10 micrometers): the breathable part of dust emissions
    • Ozone (O3) – Not directly emitted; formed as a byproduct of nitrogen oxides and hydrocarbons through interaction with UV radiation. Ozone harms the respiratory organs and damages plants and trees. In addition, ozone contributes to the greenhouse gas effect.
    • BTX hydrocarbons (benzene, toluol and the three xylenes) – particularly the component benzene, which is classified as carcinogenic

    What are the sources of pollutants?

    In addition to the airport operator, people using and working at the airport also release emissions. This mainly refers to the aircraft in various operating states during the landing and take-off cycle (LTO cycle according to ICAO, Annex 16, Chapter 2), the auxiliary power units, the engine test runs, and – beyond air travel itself – public vehicles on the feeder roads. The aircrafts' main engines during the LTO cycle alone make up almost three quarters of CO2 emissions. In addition to CO2, nitric oxide NOx, particulate matter PM10, and sulfur dioxide SO2 emissions are also recorded for the LTO cycle and for road traffic.

    What does flight path utilization tell us?

    All aircraft taking off and landing at Munich Airport must keep to the flight paths published by German Air Traffic Control (DFS). Without prior clearance from DFS, aircraft are not permitted to deviate from the departure flight paths. Exceptional clearance is granted for reasons related to weather, for example. In daytime operations, DFS can grant individual clearance to departing jets flying at altitudes about 5,000 feet (1,524 meters) above sea level and departing propeller aircraft above 3,000 feet (914 meters) to follow flight paths away from the published departure routes.

    What does the airport do to improve air quality?

    Many measures are already being implemented at Munich Airport that lead directly and indirectly to reduced emissions. Flughafen München GmbH (FMG) levies noise-based as well as pollutant-based landing fees, thereby making an active contribution to improving air quality in the area surrounding the airport. In doing so, it gives engine manufacturers and aircraft builders a long-term incentive to invest in the development of less polluting aircraft and to reduce emissions of nitrogen oxides and unburned hydrocarbons from aircraft engines.

    Use of ground power and ground power generators.

    While waiting at the gate (e.g., unloading baggage, boarding passengers, or even performing maintenance), aircraft require energy. One way of generating energy is to use auxiliary power units (APUs), which generate electricity by burning kerosene. This produces air pollutants and also ultra-fine dust. To avoid these emissions, aircraft at Munich Airport can receive ground power (from a highly efficient combined heat and power plant) or from ground power units (diesel generators with fine dust filters). Since 2014, it has also been possible to supply aircraft with pre-conditioned fresh air from so-called pre-conditioned air systems (PCA systems). Emissions emitted directly at the airport on the apron are significantly reduced by these technologies.

    E-mobility

    Munich Airport is promoting the expansion of e-mobility as part of its climate strategy, both in aircraft handling and through the development of charging infrastructures. By 2030, nearly all vehicles in the airport's fleet are to be electric. In addition to reduced CO2 and nitrogen oxide emissions, this will also lead to a significant reduction in particulate emissions. More than 280 vehicles and handling equipment at the airport are already powered by electricity.

    Combined heat and power plant / low-energy construction / LED technology

    The reduction measures take into account all areas, but in particular the energy supply, more climate-efficient building technology, measures for a particularly environmentally friendly vehicle fleet, outdoor lighting and further optimization of the power consumption of the baggage handling system. The spectrum ranges from intelligent control technology to climate facades. It includes, for example, the switch to LED technology for lighting the aprons and the use of a combined heat and power plant (CHP) to supply FMG and its subsidiaries efficiently and in an environmentally friendly manner.

    What does the airport do to prevent bird strikes?

    Special biotope management measures on the airport's operating areas make them less attractive to bird species that can impact air safety, e.g. predatory and flocking birds.

    What specific biotope measures are carried out?

    The nutrient-poor meadows are mowed only twice a year. Areas with long grass make it difficult for predatory birds to find prey, while flocking birds avoid them due to the difficulty of maintaining sight contact.

    Where can I view validated air quality data?

    Validated air quality data are pusblished in Munich Airport's  webreporting or can be found in the measurement reports LuMo

    Where do the air pollutants at the airport come from?

    Airport operations, but also airport users and employees, release emissions. These primarily include the aircraft in the various operating states of the take-off and landing cycle (LTO cycle according to ICAO Annex 16, Chapter 2), the auxiliary power units, engine test runs and - beyond air traffic - public road traffic on the feeder roads. In terms of CO2 emissions, aircraft main engines alone account for nearly three-quarters in the lTO cycle. For the lTO cycle and road traffic, emissions of nitrogen oxides, particulate matter and sulfur dioxide are reported in addition to CO2.

    Why do meadow breeders feel so at home at the airport?

    The security fence keeps natural enemies away from the meadows. There are also no dog walkers on the airport campus. Moreover, the meadows are mowed only outside the nesting season.

    Why does aircraft noise depend on the wind direction?

    The percentage of time in which aircraft depart to the east or west (the distribution of the airport's operational directions) is directly dependent on the wind direction because on both runways, which are aligned parallel to the
    east-west axis (260° and 80°), aircraft always take off and land into the wind. The distribution of operational directions determines to a very large extent the number and level of measurements recorded at the aircraft noise measurement stations, because – based on the location of a measurement station relative to the airport or the flight path geometry – the distribution of operational directions determines whether the station measures take-off or landing noise levels or even whether it can detect any noise at all. Regardless of the wind direction and the balance of operational directions, the runway is utilized to ensure equal traffic allocation to both the north and south runways.

    Why does Munich Airport monitor aircraft noise?

    The obligation to measure aircraft noise is regulated in Section 19a of the Aviation Act (LuftVG). The objective is, first, to keep the effects of aircraft noise for the airport's neighbors to a minimum. This requires constant monitoring. Second, the International Civil Aviation Organization (ICAO) requires a reliable body of data for such purposes as type approval and airworthiness certifications of new aircraft. For that purpose, the noise impact of aircraft is measured at three defined measurement locations (lateral, flyover before landing, approach, and after takeoff). On the basis of these values, the maximum takeoff weight and the number of engines, the aircraft are granted noise certificates. Based on the 2013 standards, 98 percent of all jet aircraft already meet the criteria.

  • Internet / telephone / power

    Is WiFi available at the airport?

    Wifi is free of charge in the waiting areas of both terminals as well as the Munich Airport Center. Users of notebook computers, tablets and smartphones, are now just a few clicks away from reading e-mails and checking their favorite websites.

    And here´s how it works:

    1. Open the browser of your laptop, tablet or mobile phone
    2. Connect the browser with our Wifi network "Telekom"
    3. Register with your email adress and name
    4. Start surfing

    Where can I charge my mobile telephone?

    You are welcome to recharge your telephone at any available electrical outlet in the terminal.

    Where can I find an electrical outlet?

    Outlets are available, for example, next to the elevators, in the gate areas, in the restaurants and in the lounges.

  • Liquids in carry-on luggage

    Can duty free articles be carried in hand luggage?

    Duty-free liquids purchased at any airport or on board a flight are allowed in hand luggage as long as they are sealed in a tamper-evident security bag and are screened using the special explosives-detection technology. This technology is also used to screen liquid medicines and liquid foods.

    Can duty free articles be purchased on board an aircraft?

    You may carry articles in your hand luggage if they were purchased on board an EU-registered aircraft and are transported in a sealed plastic bag, provided that you can present a sales slip with the current date.

    Can liquids be carried in hand baggage on EU flights?

    Generally speaking, no. Exceptions apply to containers with liquids or similar products such as toothpaste in packages no larger than 100 ml (based on the maximum volume indicated on the container).

    In addition, all such containers must be carried in a transparent, re-sealable plastic bag with a maximum volume of 1 liter.

    Every passenger may take only one plastic bag aboard. The plastic bag must be presented separately at the security screening checkpoint.

    How can passengers prepare for screening at the airport?

    Passengers should limit the amount of liquids taken on board to a necessary minimum.

    To speed up the security screening process, we recommend keeping the bag with liquids separate from your hand baggage.

    The same applies to jackets and electronic devices, which are also checked separately.

    In what form is it permitted to carry medication and special foods in hand luggage?

    Medication and special foods (e.g. baby food and meals for diabetics) needed during the flight (including nose sprays, eye drops and insulin) can be taken on board.

    It is ultimately the passenger's responsibility, if the need arises, to provide proof that these items must be carried in hand luggage (e.g. in the form of a prescription).

    Medication or baby food can be carried outside the transparent plastic bag, but must be presented separately at the security screening checkpoint.

    Is any liability assumed by airlines or the airport for items that must be left behind at the security screening checkpoint?

    The airport or airline cannot assume any liability for articles left behind. For items carried in check-in luggage, the usual liability terms apply.

    Is there a place at the airport where I can deposit products for safekeeping that cannot be taken on board?

    Products that do not meet the criteria cannot be taken on board. Airports do not have any official storage facilities particularly for liquids. However, Munich Airport offers a baggage storage service for a fee.

    May I take a drinking bottle on board for my child?

    Children's drinking bottles and baby food can be taken on board the aircraft.

    What items are defined as liquids?

    Liquids in hand luggage are only permitted in small quantities (100 ml per item):

    These include gels, pastes, lotions, mixtures of liquids and solids and the contents of squeezable containers such as toothpaste, hair gels, beverages, soups, syrup, perfume, shaving foam, aerosols (sprays) and other similar materials.

    Where can passengers purchase the plastic bags?

    The bags are available in stores, for example as sealable freezer bags with a volume not exceeding 1 liter.

    At the airport, these bags are also available at stores such as Newspoint, Check-Out, Müller and Edeka.

    Why do liquids have to be transported in plastic bags from now on?

    This process was selected for practical reasons to limit the number of containers carried on board. This solution made it possible to avoid a total ban on liquids.

  • Lost & found

    Am I entitled to a reward?

    When items are handed in to the office, they are registered in the online lost property office to ensure that they are returned to the owner as quickly as possible. As a receipt, the finder is provided with a copy of the found property report. This can be used to assert claims at a later date.

    How can I prove that the lost item is my property?

    By providing exact details, e.g. device ID numbers, serial numbers, etc., details on the color, material or brand, you will help with the search for your lost property. Receipts, other documents or a duplicate key can also be useful.

    How long are found items kept at Munich Airport?

    Found items are kept for six months (Section 978 of the German Civil Code (BGB)). If the item is not picked up within that period, it is sold in a public auction (Section 979 BGB).

    I cannot pick up my property in person. What can I do?

    Your can arrange for your property to be picked up by a third party
    or a courier. Within Germany the item can also be mailed to you.

    Forms and fee lists

    I have lost or found an item in a train / aircraft / taxi. Who can I contact?

    The public transportation companies are responsible for lost property in trains, buses, etc. For items left on board aircraft, please contact the airline.

    I have lost something. What should I do?

    Have you lost or found something at Munich Airport?

    Here you can check online to find out whether a lost item has been handed in to the Munich Airport lost and found office. You can also report items that you have lost or found.

    Report lost of found item

    My luggage did not arrive. Who can I contact?

    In case of missing luggage, please contact your airline.

    What are the prices for the lost and found service? 

    What do I have to bring with me when picking up an item I have identified?

    When picking up items, the owner must show valid photo ID or a passport. In addition, a processing fee must be paid for each item.

    Which lost and found items fall under the responsibility of the Lost and Found Office at Munich Airport?

    The Lost and Found Office at Munich Airport is responsible for lost property on the entire airport grounds and in Terminals 1 and 2 (Gates G, H, K, L).

    Excluded are:

    Checked-in baggage, cabin lost and found items from airplanes,  cabs, suburban trains as well as the train station.

  • Lounges

    Can I reserve daybeds in the Airport Lounge World?

    We regret that it is not possible to reserve daybeds in the Airport Lounge World.

    Can I use the Airport Lounge Europe when I am departing from Terminal 2?

    Yes, you can, provided you have the required access authorization or an online ticket for the Airport Lounge Europe. For a list of the participating airlines and partners, check: www.munich-airport.com/airportloungeeurope. Please note the other information provided here and remember that you will need to change terminals. Be sure to budget enough time for the change. 

    Can I use the Airport Lounge World (Terminal 1) when I am departing from Terminal 2?

    Yes, you can, provided you have the required access authorization or an online ticket for the Airport Lounge World. For a list of the participating airlines and partners, check: www.munich-airport.com/airportloungeworld. Please note the other information provided here and remember that you will need to change terminals. Be sure to budget enough time for change. 

    Can I use the lounge when departing from Terminal 2?

    Yes, if you have the appropriate access authorisations for the Airport Lounge World. Please refer to the list of participating airlines and partners at www.munich-airport.com/airportloungeworld. Please consider the necessary change of terminal and extra time.

    What do I need to know if I´m departing from Terminal 2 but wish to use the Airport Lounge Europe in Terminal 1 beforehand?

    Your boarding card will not be accepted at the automatic boarding card check in Terminal 1. Simply approach a staff member at the manned desk at the boarding card screening point. Inform the staff that you wish to go to the Airport Lounge Europe. You will then be screened manually.
  • Luggage

    Are the baggage items loaded according to a certain system, or are they stacked at random?

    The distribution of the load within the aircraft plays a key role in safe and economical flight operations. In general, the baggage of connecting passengers is unloaded first. It must be fed into the baggage sorting facility as quickly as possible to ensure that both the passengers and their baggage are on board for the next leg of their journey. Afterwards the local luggage is unloaded and transported to the arrivals conveyor. The general rule: First class and business class bags take priority, and are unloaded before economy class bags.

    Are there additional charges for carrying bulky luggage?

    Yes, in some cases bulky luggage is subject to fees. For more information, contact your airline or travel agent.

    Can duty free articles be carried in hand luggage?

    Duty-free liquids purchased at any airport or on board a flight are allowed in hand luggage as long as they are sealed in a tamper-evident security bag and are screened using the special explosives-detection technology. This technology is also used to screen liquid medicines and liquid foods.

    Can duty free articles be purchased on board an aircraft?

    You may carry articles in your hand luggage if they were purchased on board an EU-registered aircraft and are transported in a sealed plastic bag, provided that you can present a sales slip with the current date.

    Do I have to contact my airline in advance about carrying bulky luggage (e.g. a surfboard or bicycle)?

    Yes! Please contact your airline in advance.

    Airlines at Munich Airport

    How long does it take for baggage to reach the baggage carousel?

    The decisive factors are the volume of baggage to be unloaded, the total weight of the cargo, the loading technique – i.e. loose or in containers – and the location of the aircraft park position and the quantity of priority baggage of connecting passengers. Please refer to the display boards in the terminal for the current duration.

    How much hand luggage can I take on board?

    For more detailed information, contact your airline, as regulations may vary among airlines:

    Airlines at Munich Airport

    Is any liability assumed by airlines or the airport for items that must be left behind at the security screening checkpoint?

    The airport or airline cannot assume any liability for articles left behind. For items carried in check-in luggage, the usual liability terms apply.

    Is Munich faster or slower than other airports when it comes to getting bags to the arriving passengers?

    Comparisons of this kind are not always simple. Munich Airport is a hub airport. Baggage handling at a hub is much more complex than at smaller point-to-point airports, and therefore takes a little longer. The baggage distribution times in Munich, when we take into account the airport's size and the high and steadily increasing share of transit traffic, are more than competitive. However, because of the infrastructure of the two terminals, which are set up to ensure that passengers do not have far to go between the aircraft and the baggage carousel, the waiting times can sometimes appear subjectively longer.

    Is there a place at the airport where I can deposit products for safekeeping that cannot be taken on board?

    Products that do not meet the criteria cannot be taken on board. Airports do not have any official storage facilities particularly for liquids. However, Munich Airport offers a baggage storage service for a fee.

    What steps are carried out with the aircraft after landing before the bags are placed on the conveyor belt?

    As soon as the aircraft reaches its park position, the ground handlers secure it with chocks and pylons and connect it to the external power supply. When the engines come to a complete stop, the handling equipment such as stairs or passenger jetways are put into position. These procedures take a total of about two minutes. It is only after these steps are completed that the unloading equipment is rolled into place and the cargo hatches are opened. That takes another two minutes.

    Where can I deposit my luggage?

    The airport's luggage deposit facility is located in the Munich Airport Center.

    Left luggage at Munich Airport

    Where can I go to have my luggage wrapped in plastic?

    There are wrapping machines both in Terminal 1 and Terminal 2.

    In Terminal 1 it is in the public area of Departures C on Level 04.

    In Terminal 2 the machine is located in the public area on Level 04 near the foot of the escalators leading to Level 05.

    The wrapping machines are operated by the porter service. Please go to the nearest information desk or InfoGate interactive station to have a porter paged.

    Why can’t I place diving lamps in my check-in baggage?

    Diving lamps are a potential hazard because they can be switched on accidentally through shocks or vibrations that may occur during transportation.

    The heat from the light source can cause a fire in the cargo hold of the aircraft.The transport of diving lamps is permitted only in hand baggage. During flight, the light source or energy source must be removed.

    For diving lamps equipped with a power switch arrestor, it is sufficient to activate this arrestor.

    Why does it sometimes take longer for baggage to reach the passengers?

    Naturally, any process can be subject to problems or delays. These may have technical causes such as a frozen cargo hatch or a baggage container getting stuck. And of course, when flights arrive very late, it is possible that the required ground handling resources for the aircraft cannot be provided immediately.

    Why is there a fee for using baggage carts in Munich?

    The baggage carts are not provided by the airport operator, Flughafen München GmbH, but by the service provider Freie Dienstmännervereinigung München.

    This is an independent company that ensures that baggage carts are available for passengers at all times.

    Carts are available free of charge to passengers arriving in Munich.

  • Net Zero strategy

    Aren't these essentially the same measures as in the previous "CO2 neutrality 2030" strategy?

    Many of the measures we are planning to achieve our new Net Zero emissions target are already known as part of our existing CO2 strategy and have already been planned or implemented in some cases. The technologies have evolved in the meantime, but the challenges of our large infrastructure and the greatest potential for CO2 reduction remain the same. While the mix of measures from 2016 provided for reduction measures for 60% of CO2 emissions, the updated mix of measures enables us to avoid at least 90% of emissions ourselves.

    How can I as a passenger make my contribution to climate protection?

    As a passenger, you can already offset your CO2 emissions today, for example for the flight or for the journey. In doing so, you make a financial contribution to a project that saves these CO2 emissions elsewhere.

    There are now a number of calculators and portals available, here are some examples:

    Lufthansa Compensaid: https://www.lufthansa.com/de/en/offset-flight

    Atmosfair: https://www.atmosfair.de/en/reduce/fix/

    myclimate: https://co2.myclimate.org/en/calculate_emissions

    How is the airport's CO2 footprint calculated?

    Munich Airport's carbon footprint is calculated in accordance with the internationally recognized Greenhouse Gas Protocol and is divided into three scopes:

    Scope 1: all emissions that we directly cause, or can control, for example through the operation of our combined heat and power plant

    Scope 2: all emissions caused by the provision of energy, for example the purchase of energy required to cover the airport's entire electricity, heating and cooling needs

    Scope 3: all emissions that arise from airport operations but are caused by third parties, for example emissions from airlines during the take-off/landing cycle or the arrival and departure of passengers

    This video serves to illustrate the scopes.

    What about aircraft emissions?

    Aircraft emissions account for the lion's share of CO2 emissions generated at airports. However, airport operators only have limited influence on their reduction. As Munich Airport, we want to make a contribution wherever possible. We pursue a dual approach with our CO2 strategy. This means that we reduce our own emissions (i.e. in Scope 1 and Scope 2) as far as possible, and for the reduction of Scope 3 we support the companies based at our airport - in particular the airlines - in reducing their own CO2 emissions, for example through joint research and development projects.

    What distinguishes offsetting measures from removal measures?

    The Net Zero strategy is not only characterized by the fact that the airport's emissions are being reduced to a much greater extent than was envisaged in the older "CO2 neutrality by 2030" strategy. The handling of unavoidable residual emissions is also much more ambitious: "offsetting" is being replaced by "removal". But what exactly is the difference?

    • With offsetting, greenhouse gases are offset or avoided elsewhere. This is done with the help of compensation projects, such as protecting a forest from deforestation, protecting soil from erosion or promoting the production of renewable energies.
    • Removal projects go a decisive step further: here, the CO2 emitted is removed from the atmosphere and permanently bound by technical or natural carbon sinks. One example of this is our airport's own climate forest or the renaturation of moors. Technical facilities can also be considered.

    To achieve the net-zero definition, FMG will remove a maximum of 10% of its residual emissions from the atmosphere in future with the help of removal projects.

    What is the base year of the Net Zero CO2 strategy?

    The "Net Zero 2035" CO2 strategy is a further development of the previous "CO2 Neutrality 2030" strategy. The targets have been tightened up and the timeframe has been made much more ambitious. For better scalability, the target is still based on the footprint for the 2016 reporting year.

    What is the difference between the previous "CO2 Neutrality 2030" strategy and the new "Net Zero Strategy 2035"?

    A company is considered CO2-neutral if it neutralizes the effect of its CO2 emissions. This can be achieved, for example, by reducing CO2 emissions to a minimum and offsetting the remaining CO2 emissions through climate protection measures. One way of offsetting is, for example, the purchase of CO2 certificates that finance greenhouse gas reduction projects. FMG's climate protection strategy has so far envisaged reducing emissions by 60% by 2030 and offsetting the remaining 40%.

    Achieving net-zero emissions, on the other hand, means reducing as many emissions as possible through technical measures and actively and permanently removing the remaining emissions from the atmosphere (instead of offsetting). The net zero standard is defined by the Science Based Targets initiative. According to this, at least 90% of emissions must be reduced independently. The remaining emissions may not exceed 10 % and must be removed from the atmosphere and permanently stored. This is achieved through so-called greenhouse gas sinks (e.g. forests).

    What other greenhouse gases - apart from CO2 - are relevant for Munich Airport?

    In addition to CO2, three other greenhouse gases are of major importance for airport operations: 1) CH4 (methane), primarily emitted by the airport's own combined heat and power plant, 2) N2O (nitrous oxide), a by-product of combustion processes in road and air traffic and 3) HFCs (partially fluorinated hydrocarbons), which are used as refrigerants in cold storages and air conditioning systems in buildings and vehicles.

    The updated strategy focuses on reducing CO2 emissions. However, future carbon reductions are also expected to have a positive reduction effect on CH4, N2O and HFCs.

    What was the climate forest again?

    In 2021, FMG and the Count of Arco's forestry administration have already started to transform forest areas. These are to be converted into a resilient climate forest. This will absorb additional CO2 from the atmosphere. The trees are to reach an average age of 75 years. After harvesting, the wood will not be used for energy, but will be used in the long term as construction or furniture wood, so that the CO2 absorbed by them remains bound in the long term. You can find out more about the climate forest here.

    Which removal projects are planned?

    Both technical systems that specifically capture CO2 from the ambient air and ecological projects (e.g. targeted afforestation and reforestation, rewetting of peat soils, use of plants and soils) are currently being considered for the permanent removal and storage of residual emissions (removal). With regard to potential removal projects for FMG, it should be noted that technologies and ecological projects are often still in the development phase and can be associated with challenges such as limited scalability and potential environmental impacts. For this reason, we are currently exploring the market and examining all possible options for Munich Airport. One method that is already promising is the afforestation and reforestation of forests. That is why we have already started to convert forest areas in Bavaria into a resilient "climate forest" in 2021. This enables the forest to bind additional CO2 from the atmosphere, which remains bound in the long term even when wood is removed for further use as construction or furniture wood.

  • Parking

    Can I enter the parking garage later than the booked time?

    You can use your QR code to enter the booked parking garage later than the entry time booked online. However, a refund for the unused parking time is not possible, nor is an extension of the parking time by the difference to the originally booked entry time free of charge (in this case, the "excess parking rates" tariff table applies).

    Can I extend my existing booking?

    You can change your existing booking under "Manage booking". Booking changes are possible up to 1 hour before the booked entrance. You will then receive a rebooking confirmation by e-mail.

    If you have already started your parking process by entering the parking garage, this is no longer possible. However, you can exceed the parking time and pay at the ticket machine before leaving the parking garage.

    Can I park my van in one of the multistory car parks?

    There are special car park P50, for vehicles more than 2.00 meters high. They are signposted as Economy parking areas.

    More information:
    Parking at Munich Airport

    Can I subsequently cancel my booking?

    Your cancellation is free of charge up to the booked entry date.

    A booking process that has already started (by entering the car park with booking) can no longer be canceled afterwards.

    If you have any questions, please write an email to kontakt@munich-airport.de.


    Do I have to book a parking space in advance?

    An advance booking is not required. With an online booking, however, you can obtain excellent discounts as compared with the regular parking charges.

    Do I have to take into account a time buffer due to changes in flight times when booking the entry and exit times?

    Flight times can change. Please plan a sufficiently large time buffer when booking your entry and exit times.

    How can I cancel my booking?

    You can cancel your booking at parken.munich-airport.de under "Manage booking". You will receive the confirmation of your cancellation via e-mail.

    Cancellation is currently possible up to the booked entry time.

    How can I cancel my booking?

    You can cancel your booking online on our booking platform: https://parken.munich-airport.de/en

    How do I book my parking space online?

    Book your parking space directly at parken.munich-airport.de:

    1. Enter the start and end time of your stay
    2. Select the desired parking option
    3. Enter your personal data
    4. Send your booking
    5. You will then receive an email confirmation with a QR code.

    How does the entry into the booked parking area with the booking confirmation work?

    At the entrance column, scan the QR code printed on the booking confirmation that you received by e-mail. Your already paid ticket will be issued automatically and the barrier will open. Please keep the ticket in a safe place, as you will need it again for the exit.

    How far in advance do I have to book a parking space?

    You can book your parking space online a maximum of one year and a minimum of one hour prior to the time you intend to enter the parking facility

    How long can I cancel my booking?

    Cancellation is currently possible up to the booked entry time.

    How long will my booking remain valid?

    Your booking is valid from the booked arrival time and will remain valid until the planned departure time.

    How often is the free waiting period available to me in the right of way?

    The free holding period is granted once for every 8 hours. The basis for calculating the renewed granting of the free waiting period of 5 or 10 minutes is the entry time of the last parking process for each parking area (terminal access lanes).

    I am not going to use my booking. Do I still have to pay for the parking space?

    The booking can be canceled free of charge up to the time of entry.

    I have lost my parking ticket. How can I get a new one? 

    Simply go to the staff at the parking office. For a processing fee, you will receive a replacement ticket

    I have to extend the parking time, what do I have to do?

    When you return, please use the call button on the pay machine at the parking control center.

    I'm going to arrive late at Munich Airport due to traffic, etc. Can I still enter the parking facility I have booked?

    Yes, you can drive into the booked parking facility.

    I'm going to return later than planned. Can I still drive out of the parking facility?

    Yes, you can drive out of the booked parking facility.

    An additional charge over and above the regular parking costs may apply if you exceed the booked time by a considerable period. You can pay the difference at the payment machine. If no additional parking fee has to be paid, you can exit the booked parking garage straight away.

    Is it possible to enter the parking area after the booked entry time or to leave the parking area before the booked end of the parking time?

    Late entry into the booked parking area and early exit from the booked parking area is possible at any time within the booked parking period. There will be no refund for the unused parking period. You can only enter and exit once per booking.

    Is my vehicle insured during the parking?

    The Munich Airport Company does not perform monitoring or safekeeping of your vehicle or contents. Never leave valuables in your vehicle. Valuables can be deposited for safekeeping at the Service-Center.

    Is there a fixed parking space location with an online booking?

    No, you can freely choose a parking space in your booked parking area.

    Is there a maximum parking time when booking a parking space online?

    Yes, the maximum parking time is 62 days.

    To book online:

    Parking - Munich Airport

    Is there a minimum parking period for online parking? 

    Yes, the minimum parking time when booking online is 7 hours.

    To book online:

    Parking - Munich Airport

    The traffic light for my reserved parking area is red. Can I enter anyway?

    You can only drive in with an online booking for the pakring area. A space will be reserved for you in the parking area you booked even in case of a red light at the entrance.

    What is a promotion code?

    Promotion codes are offered during special advertising campaigns.

    To see the special offers, simply enter the promotion code in the appropriate field when booking your parking space.

    What is the maximum entry height for multi-storey car parks and underground car parks?

    The maximum entrance height is 2.00 meters. For higher vehicles, the signposted Economy car park P50 are available at the airport. (Open spaces)

    For more information:

    Parking - Munich Airport

    When do I get my money back for booking a parking space?

    A reimbursement can take up to ten working days in individual cases. Due to the currently very high volume of cancellation and rebooking requests for parking spaces in our parking garages in connection with COVID-19, the email processing takes longer than usual. We ask for your understanding.

    When is there a bus connection between the economy parking areas and the terminals?

    The bus line 635 runs every 10 minutes from from 03:42 a.m. until 00:52 a.m. between the economy parking areas and the terminals.

    The service takes 10 minutes and is free upon presentation of the parking ticket for you and all fellow travelers. The parking ticket is automatically issued at the entrance to the parking area. Please keep it well.

    Where can I find accessible parking spaces?

    All of Munich Airport's parking facilities have barrier-free spaces available. They are either on the same level as the access to the terminals or immediately adjacent to the lifts.

    Any holder of a disabled identity card with code "aG", "BI" or "H" will receive a 50 percent discount on the current parking rates in the following Parking areas:

    • Terminal parking
    • Economy parking
    • Drop off and pick up areas in front of Terminal 1 and Terminal 2

    If you park for less than 5 hours, you park for free. If you park for more than 5 hours, you receive a discount of 50 percent on the current rate. The discount cannot be applied to online bookings, additional services (e.g. e-shop, valet services) or special parking areas (e.g. XXL parking).

    If you wish, you can ask a staff member to collect your parking charges from you by pressing the call button on any payment machine.

    Where can I see my bookings?

    Log in to parken.munich-airport.de under "Manage my booking". Your current bookings will be displayed.

    Where is the best place to park my car when I go on a long trip?

    We recommend the P1, P5, P7,  P20 and P26 parking facilities for long-term parking (eight days or longer). They are located between Terminal 1 and Terminal 2.

    The P41, P44, P51 and P90 vacationer parking areas offer special rates. They are served by shuttle buses that leave for the terminals every 20 minutes.

    More information:
    Parking at Munich Airport

    Why do I have to pay even though I parked for less than 5 or 10 minutes?

    At the beginning of December, a re-entry fee was introduced at Munich Airport for the priority areas at the terminals. This avoids unnecessary traffic congestion caused by repeatedly driving in and out of the same parking area.

    Why do I have to pay more in the terminal access lanes recently?

    The occupancy situation in the terminal access lanes is very high. The time interval for calculating the tariff has been adjusted accordingly, so that the parking situation in the right-of-way areas is relieved. If there is a longer waiting time for collection, we recommend using the alternative parking spaces in the P20 car park and the P1, P3 and P4 underground car parks.

     Furthermore the gas stations in the west and east of the airport can also be used can be used to spend any waiting time. We recommend, only approach the priority areas when the people to be picked up are there have already received their luggage and left the security area.

  • Transit

    Can I change between terminals on foot?

    In general, yes, but this is not recommended, as further checks are necessary. If you change between Terminals 1 and 2 you can use the free shuttle bus. The signage to your connecting gate will guide you to the shuttle bus.


    Further information on connecting flights

    Is there a service available to assist me in changing planes?

    Yes, our Meet & Assist Service! A staff member will pick you up at the arrival gate and accompany you to your departure gate to make your transfer as quick and smooth as possible.

    Details on our meet and assist service





    What do I need to know regarding the connecting time?

    If your flight connection has been booked by your travel agent or your airline on a single ticket, your airline will automatically allow sufficient time for a seamless transfer. If you are planning to book two separate tickets (so called „Self Connecting“), please include sufficient time to clear checkpoints and to cover against potential delays of your inbound flight. In any case please consider walking times at the airport plus additional time that might be necessary to clear security and immigration checks. If necessary also include sufficient time for claiming your luggage and checking it in again. Please also expect queues in front of the checkpoints at peak times.

    What is hall F and where can I find it? 

    Hall F is a separate building located between Terminal 1 and Terminal 2. You can reach the building only on foot via the public area. Transfer passengers with connecting flights in Hall F should first orient themselves to the signs Exit/Hall F of the arrival terminal and then follow the signs to Hall F.

    If you arrive by car, please park in one of our parking garages and follow the signs to Hall F.

    More information:
    Parking at Munich airport

    What regulations on liquids apply to connecting passengers?

    Passengers who start their journey at an EU airport only have liquids in their possession in compliance with the regulations. As a result, they can also take these liquids on board their connecting flights.

    However, passengers catching connecting flights after starting their journey at a non-EU airport are themselves responsible for ensuring that any liquids they are carrying in their hand luggage are in containers no larger than 100 milliliters and packed in a plastic bag in compliance with the regulations (with a volume not exceeding 1 liter).

    Duty free items purchased at non-EU airports or on flights with non-EU airlines cannot be taken aboard connecting flights departing from EU airports.

    Can passengers whose flights originate outside the EU and change planes at an airport within the EU transport liquids in their hand luggage?

    Liquids carried on flights outside the EU must be packed in the permitted quantities in a transparent, re-sealable plastic bag (max. volume: 1 liter) when transferring at an airport within the EU. In case of non-compliance, the liquids cannot be taken on board.

    Duty-free liquids purchased at any airport or on board a flight are allowed in hand luggage as long as they are sealed in a tamper-evident security bag and are screened using the special explosives-detection technology. This technology is also used to screen liquid medicines and liquid foods.

  • Traveling with animals

    Am I allowed to bring my dog to the airport?

    Yes, but the dog must be kept on a leash at all times.

    Am I allowed to travel with my assistance animal? 

    If you are flying with an assistance animal, we advise you to contact your airline in advance to inquire about the applicable transport requirements. Depending on the airline, different rules and regulations may apply. Make sure you have all the documents and records required for your dog. Our Mobility Service at Munich Airport will be happy to assist you. For more information, please visit:
    www.mobility-service.org.

    Are animal relief areas available at Munich airport?

    Currently, there are only animal relief areas available which are located landside and outside of Terminal 1 and 2. Animal relief areas located at airside and behind security checkpoints are being planned and expected to be available from 2024 onwards.

    Are pets allowed to travel together inside one crate?

    Puppies or kittens that have been weaned (no longer suckling from the mother) can easily travel together inside a crate. If they are transported together in the same crate, they must be from the same litter, may be no more than six months old, not weigh more than 14 kilograms each, and no more than three animals may be transported per crate. Please note that each airline or country of destination may have different rules governing multiple pets in the same crate. Certain national regulations stipulate that cats and dogs must be transported individually unless they belong to the same litter, are more than 8 weeks old, and traveling with the mother.

    No more than two adult animals of similar size, weighing up to 14 kilograms each, may share the same crate provided they are of the same species and are used to being together. Pets weighing more than 14 kilograms must be transported individually.

    Cats and dogs must never be transported together in the same crate.

    Do airlines have their own requirements?

    Airlines have special procedures for accepting, handling, and handing over your animal. Please note: You are generally required to inform your airline in advance that you will be traveling with a pet. The needs of your animals will be properly met during loading and unloading and during layovers. You can learn more about airline procedures here.

    How and where can I pick up my pet after landing?

    If your pet has been checked as bulky luggage and you are accompanying it as the owner, your animal will be handed over to you at your arrival airport’s bulky luggage counter.

    If you had your animal transported as cargo, you will be able to pick it up from the airport’s cargo center with the appropriate documentation (e.g., consignment note). Attention: If you are arriving from a third country, you will have to pick up your pet at the airport’s border control post. You can find additional information here.

    How early do I need to check my pet in as bulky luggage?

    Once you have finished checking in, take your animal to the bulky luggage counter as soon as necessary but as late as possible to the bulky luggage counter. You will need to hand your pet in no later than 60 minutes prior to departure. Your airline and the staff at the check-in counter can provide you with more information and will be happy to assist you.

    Is my brachycephalic (snub-nosed) breed allowed to fly?

    It is not advisable to transport brachycephalic dogs such as boxers, pugs, bulldogs, and Pekinese during warm seasons of the year. These breeds have difficulty maintaining a normal body temperature in hot weather. Some airlines and airports never transport brachycephalic animals or refuse to transport them during certain times of the year. Ask your airline in advance about the applicable restrictions and transport requirements.

    Is my pet allowed to travel with me in the aircraft cabin?

    Only cats and dogs up to a specific weight are permitted to travel inside the cabin. Exceptions are made for assistance animals (e.g., guide dogs for the blind). Ask your airline in advance about whether you are allowed to take animals into the cabin and what restrictions apply.

    Please note that some airlines do not transport any animals in the cabin.

    May I travel with my Emotional Support Animal?

    If you are planning to travel with an Emotional Support Animal, please check with your airline in advance if this is allowed. There are different regulations and requirements that may vary per airline. Make sure you have all necessary documents and papers required for your animal.

    Should I give my animal a sedative prior to departure?

    We advise against giving animals being transported any kind of sedative or psychoactive medication. Sedatives are allowed only as an exception and only under the supervision of a veterinarian. Some airlines strictly refuse to accept sedated animals.

    In every instance in which an animal has been given a sedative, the transport crate must have a note attached to it indicating the individual weight of the animal or animals, the generic name of the medication used, the dosage, the method of administration, and the time when it was administered. This information must also be given to the airline staff upon check-in.

    Please note: Information regarding whether any medication has been given and what kind is absolutely essential. Otherwise, the owner may forfeit his or her right to file a liability claim against the airline.

    What destinations can my pet travel to?

    As a rule, your pet can travel everywhere as long as it meets the applicable requirements for being transported and entering the destination. Please make the appropriate inquiries ahead of time. For example, you can find assistance here:
    Country-specific regulations for shipping pets

    What do I need to bear in mind when transporting pets?

    You must register your pet when booking your flight. Cats and small dogs can be carried in the cabin in a special transport case.

    Larger dogs must be checked in at the bulky luggage desk in a sufficiently large transport box and with enough water for the journey.

    Regulations may vary regarding which types of animals can be brought into some countries. Please contact the embassy of the country in question before traveling.

    What size does the transport crate for my pet need to be?

    It is important that the crate you purchase be big enough for your animal. A graphic with the dimensions of the transport box, you can find here. Airlines use the information below to ensure the animal has sufficient room to stand upright, turn around normally, sit, and lie down in a natural position.

    What travel restrictions are animals subject to?

    Depending on the country, the conditions for entering and transiting may vary. You will find up-to-date travel restrictions at the following links (partly available in German only):

    https://www.kblv.bayern.de/grenzkontrollstelle/reisen_heimtiere/index.htm

    https://europa.eu/youreurope/citizens/travel/carry/animal-plant/index_de.htm

    https://www.iata.org/en/programs/cargo/live-animals/pets/#tab-2

  • Traveling with children

    May I take a drinking bottle on board for my child?

    Children's drinking bottles and baby food can be taken on board the aircraft.

    May I use my stroller or baby carriage right up until boarding?

    At check-in, a tag is attached to your buggy and your suitcase to allow identification.

    Passengers in Terminal 1 are asked to check in their own buggy well ahead of time at the bulky luggage desk nearest to their security checkpoint. This will speed up security screening and boarding. They can then borrow an airport buggy from the stations set up immediately after the security checkpoints.

    In Terminal 2 you can take your own buggy with you to the aircraft door. Simply fold it and leave it at the door for the ramp agent to load before departure.

    Up to what stage of pregnancy are expectant mothers permitted to board aircraft?

    Normally pregnant women can fly until the 32nd week. At check-in, the pregnancy check-up booklet or comparable documentation must be presented. Travel restrictions regarding pregnancy vary among airlines. Your airline will be happy to answer any further questions.

    Airlines at Munich Airport

    What do I need to bear in mind when a child is flying unaccompanied?

    • A child traveling alone (UM: unattended minor) under the age of 12 must be registered with the airline for special service.
    • Accompanying persons (parents) are generally granted permission to go with their child to the departure gate.
    • Parents or other persons picking up the child at the destination must show identification.
    • The airline must be contacted to clarify details and the exact procedures to be followed.

    Airlines at Munich Airport

    Where can I find a changing table for my baby?

    Fold-down changing tables are available in all wheel-chair accessible toilets in Terminal 1 and Terminal 2.

    Why are families in Terminal 2 allowed to keep their buggy while families in Terminal 1 have to hand over theirs?

    Basically, the handling of the luggage as well as strollers  is the responsibility of the respective airline due to the contract of carriage concluded with the passenger. Air transport also includes the period during which the baggage remains at an airport.

    The measure that guests in Terminal 1 must deliver their own buggy or stroller at check-in in Terminal 1 was introduced in 2015. At the request of the airlines, passengers are asked to place their own strollers at the bulky baggage counter and, after the check, to use a rental buggy provided free of charge by the airport until departure. The background: On the one hand this measure serves the acceleration of the security control processes, since the examination of the cars is omitted. On the other hand, this eliminates the costly loading of the stroller at the position.

    In Terminal 2, it is the passenger's decision to give up the stroller at check-in or hand it over to the loading staff when boarding. In the latter case, the stroller can be marked by the airline as a "delivery at aircraft" (DAA). The output then takes place at the aircraft door. As a rule, a DAA-marked stroller can be picked up by the passengers directly on the plane.

    However, different requirements of the different airlines have to be considered. In some cases, due to the instruction of the respective airline, a delivery of the stroller but no distribution is practiced at the aircraft entrance. In some cases, due to infrastructure constraints (no lift, narrow and steep staircases) it is also not possible to operate in accordance with the DAA procedure. In these cases, the passenger unfortunately only gets his stroller in the arrival hall.

    We regret that due to the competence of each airline, Munich Airport does not have a uniform standard for the treatment of strollers.

    Will the aircraft be equipped with child seats or booster seats for my child

    As a rule, aircraft are not equipped with child seats. Please contact your airline to ask about using a child seat / booster seat of your own.

    A limited number of bassinets are available. However, in case of multiple requests, the airline may distribute them on a first-come, first-served basis or by other criteria. Consequently, it is advisable to contact your airline in advance to clarify your needs.

    Airlines at Munich Airport

  • Visitors Park

    How do I get to the Visitors Park? 

    By public transportation:

    You can take the S1 or S8 S-Bahn line. Get off at the "Besucherpark" station. From there, the Visitors Park is about 800 meters on foot (10–15 minutes). The path is fully accessible to disabled visitors. Simply follow the "Besucherpark" signs. Please note that there is no shuttle service from the S-Bahn station to the Visitors Park.

    By car: 

    You can get to the Visitors Park via the A92 motorway, exit at Munich Airport, following the signs to the Visitors Park. The Visitors Park is located on Nordallee. Parking space P52 is available for parking.

    Why is there no webcam at Munich Airport?

    The supervisory authority responsible for Munich Airport, the "Luftamt Südbayern" does not allow the airport to be equipped with webcams. According to the safety authority, potential risks are associated with this at an international airport. The references to webcams at other airports have not changed this attitude either. Therefore, we are not able to offer this service on our website.

    You can get fantastic live views of the airport from our visitors hill and our observation deck with the restaurant Cloud 7. Or experience Munich Airport up close on one of our airport tours.